What to Do After the Interview


Post interview communications plan.

The interview is one of the most important elements associated with the hiring process. However, even though one has a successful interview, there are other important and expected elements to the overall process.

Communication Type and Frequency;

An effective way to maintain the desired level of professionalism and the number of unique communication “touches” is to leverage one communication type to introduce the next communication type, all the while establishing the core foundation as to the reasons you are the right person for the job. A sample “Post Interview Communications Plan” may include the following;

1. The day of or the day after the interview, the candidate sends a professional handwritten “Thank You” card to the primary interviewer. The contact information can be obtained by gathering business cards during the interview process. The card must use business or plain theme card stock and convey a professional message.

The note may include something like;

Dear Mr. / Ms. Interviewer,

I just wanted to thank you again for your time during my interview on “day”. It was nice to learn more about “Organization” and just affirms my feelings as to why I can be a real asset to the “Organization” team. I will send you a follow-up email in the next few days to confirm there isn’t any other information I need to provide. Thank you again, Name

2. Five days after the interview candidate sends an email to the primary interviewer. Remember some email can end up in the recipients “Junk Folder” so be sure to make your subject line specifically about you. Ensure there are no mistakes in your writing and invite them to email you back by asking a few specific questions about the process, the job, or the timing of a final decision. Be professional in your tone but not stiff and overly formal. Keep in mind that your email may be forwarded to others that were involved in the interview or are involved in the final decision so be sure to minimize vague references about your skills or abilities. The ability to easily share (forwarding) makes the second communication via email better than a formal type written letter sent via regular mail. Finally, let the recipient know that you will follow-up with a phone call in the next few days..

3. Two days after sending the email, call the primary interviewer. Be sure to call at appropriate business times and not during the lunch hour. Early morning may yield the best results as once the business day gets going it may be difficult for the interviewer to answer the phone. Be prepared for the call by having at least two or three specific questions about the process, the job or the timing of a final decision. Open the call with a friendly business casual tone and remember their time is valuable. Conclude the call by briefly reaffirming why you are the right fit for the job.

A “Post Interview Communications Plan” helps reduce the “what do I do next” feeling that comes after completing the interview. The plan standardizes the follow-up process and ensures that after multiple and varied types of communication, the candidate has done all that they can to put their best foot forward.